Your business
- Sets priorities and directs the day-to-day work.
- Provides business knowledge and process guidance.
- Grants appropriate system access.
- Defines approvals and business decisions.
A CLEAR WAY TO WORK TOGETHER
Your priorities.
Our people.
A clear way to work together.
Start with the capacity you need. Build a relationship with people who learn your business, supported by a team that takes care of the employment and working environment.
FROM FIRST CONVERSATION TO EVERYDAY WORK
Five steps.
One working relationship.
Recruitment and onboarding timing depend on the role and the matching required. We discuss a realistic schedule once we understand your needs.
Discuss your needs
Tell us about the work, skills, capacity and time zone you need. A complete job description is not required.
Agree the role, hours and quote
Define responsibilities, working hours, agreed breaks and working arrangements, tools, escalation and any separately priced work.
Recruit or match
Find suitable people for the role and the skills your business needs.
Onboard into your systems
Provide the business knowledge, process guidance and appropriate access your person needs to work with you.
Review and develop
Review performance, refine responsibilities and discuss more capacity or team leadership as you grow.
WHO DOES WHAT
Clear from the start.
BrightSpark
- Recruits and employs your person.
- Manages attendance, staff support and supervision.
- Provides the office and company equipment.
- Oversees performance and supports the relationship.
Your businessPriorities, knowledge and decisions
Your dedicated personDay-to-day work and updates
BrightSparkPeople, workplace and oversight
Your proposal records the practical details, including scope, specialist assistance where relevant and separately priced work. Contract terms, absence arrangements and onboarding timing are agreed for the engagement.
DEDICATED MEANS DEDICATED
Your hours.
Your priorities.
Bring knowledgeable, capable people into your business at a cost that makes growing your team more affordable. Your dedicated team member learns your systems, understands your customers and takes ownership of the everyday work, giving you more time to focus on moving your business forward.
We handle the recruitment, employment and day-to-day staff support, with no recruitment fees and no time lost sifting through CVs or coordinating the hiring process. Start with four hours of focused support, choose full-time capacity or build a team around your needs. During your agreed hours, your priorities get their full attention.
4 hours of dedicated capacity
Part-time focus. Exclusive within your agreed hours.
8 hours of dedicated capacity
Full-time capacity. A person who knows your business.
PEOPLE FIRST. TECHNOLOGY IN SUPPORT.
Tools that help.
People who take responsibility.
Use suitable BrightSpark software or your existing systems. Available features, specialist licences and additional tools are agreed for your service.
Approved AI may assist research, drafting, summaries and routine processing. People review the work, handle exceptions and remain responsible for judgement. We agree tools and handling of your information as part of the workflow.
A PERSON RESPONSIBLE AT EVERY STEP
- 01
Agree the task
Set the priority, process and permitted tools.
- 02
Prepare the work
Your person uses the agreed systems and context.
- 03
Check and decide
Review accuracy and raise anything needing approval.
- 04
Share and improve
Record the outcome and use feedback to refine the work.
CAPACITY THAT CAN GROW WITH YOU
One good person.
Then the right team.
Begin with one part-time or full-time role. As your workload grows, discuss adding people, new skills and a team leader. We agree responsibilities and leadership as the team develops.
From sales support and customer service to IT, administration and finance support, the model stays consistent: dedicated people during agreed hours.
Start focused
Define one role around the work that needs a consistent owner.
Add capacity
Discuss more hours or complementary skills as your workload grows.
Build your team
Agree responsibilities and introduce team leadership when needed.
Who manages the person’s work?
Your business sets priorities and directs tasks. BrightSpark manages employment, attendance, on-site supervision, staff support and performance oversight.
How quickly can we start?
Timing depends on the role and matching or recruitment required. We discuss a realistic schedule after understanding your needs.
Can we expand later?
Yes. We can discuss adding capacity, more roles and a team leader as your requirements develop.
How do UK and US working hours work?
We agree the working window and time zone for the role, including how seasonal clock changes are handled where relevant.
YOUR NEXT CHAPTER
Let’s build your team.
One person or your next team. Tell us what would make a difference to your business.